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Sparkle & Grace 
Gift Boxes
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    • Shop
    • Meet the Maker
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Sparkle & Grace 
Gift Boxes
  • Sign In
  • Create Account

  • Orders
  • My Account

  • Orders
  • My Account

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filler@godaddy.com

  • Home
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  • Meet the Maker
  • Gift boxes
  • Blog and Social Media
  • FAQ’s
  • Reviews

Account


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  • Orders
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FAQ’s

Deliveries and returns

I try to process orders within 2-3 days but at busy times it may take up to 5 working days for orders to be sent  out. If you need your order more urgently please contact me and I will make every attempt to accommodate this. 


All orders are sent by Royal Mail second class signed for (fully insured). There is a standard £3.95 postage charge. Delivery is free for or orders over £45.00. 

At the moment I only ship within the UK. 


I work very hard to package things as securely as possible, but items can move around in transit. 


In the event of any problems, I will do all I can to rectify the situation. But  please do check the terms and conditions page for full details of the refund policy.  


I also offer free local collection. All orders should be collected within 10 working days of the order being placed. 

How can I pay?

I accept credit and debit cards, PayPal and Apple Pay . 

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Do you make bespoke/ tailor made boxes?

Yes, absolutely! Please feel free to contact me for a no obligation chat to discuss your requirements. The contents of the boxes can be mix and matched, and the box design can be personalised or varied to suit. 


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